As the peak body representing over 2000 real estate professionals, REISA plays a critical role in ensuring that the highest professional standards are adhered to by our members.
The REISA Complaints and Dispute Handling Process operates independently of the Office of Consumer and Business Affairs and focuses primarily on complaints concerning alleged breaches of the Code by REISA members. Please note that REISA has no power to award damages in relation to complaints.
Click here to find out more about the REISA Complaints and Dispute Handling Process
REISA encourages all parties to seek a resolution outside of the Complaint and Dispute Handling Process before lodging a formal complaint. It is important that formal complaints are lodged by way of a Statutory Declaration accompanied by a lodgment fee of $200.
If you have any queries please contact the Manager of Complaints and Disciplinary on (08) 8366 4300 or reisa@reisa.com.au
Click here to download a blank Statutory Declaration